Every cancellation, filled automatically. Zero empty test slots.

intelliOptix races to refill last-minute cancellations from a ranked patient waitlist — protecting your sight-test diary and the dispensing revenue that follows.

See it in action

Watch intelliOptix refill an empty slot.

iO
intelliOptix · SMS offerSlot opened · 2:30pm tomorrow
Live
Hi Sarah — a 2:30pm eye examination just opened up tomorrow at the practice. Reply YES to claim it (first come, first served).
YES please!
Brilliant — it's yours. You're booked for 2:30pm tomorrow and we've texted everyone else to say it's taken. See you then.
Cancellation caught Slot refilled in minutes Booked in PMS
The product

Every empty slot, filled — automatically.

Automatic. Race-safe.
Instant cancellation capture
The moment a patient cancels, your PMS pings intelliOptix and the slot opens.
Ranked waitlist · top match
Texting top 2 patients…
Smart patient matching
A scoring engine ranks every patient due a test or recall and offers the slot to the best matches first.
Seamless PMS integration
One webhook connects intelliOptix to your optical practice management system.
YES
Sorry, that one's just been taken — want first refusal on the next opening?
Race-safe claims
Only the first YES wins. Everyone else is auto-offered the next slot.
Slot opened
Booked & confirmed
Automatic confirmation
A background worker books the winner into your PMS and texts their confirmation.
The results

Instant returns on your key metrics.

<5 min

Average fill time

From a cancellation to a confirmed patient back in the test room.

24/7

Always filling

Cancellations get backfilled day, night and weekends — no staff needed.

£0

Front-desk effort

No phoning down a list. The entire backfill runs itself.

How you pay

Pay from the revenue we recover.

£0 upfront

No setup fees and no monthly lock-in. intelliOptix earns its keep from the cancelled appointments it refills — protecting both your test capacity and the dispensing revenue that comes with it.

See the numbers for your practice →
FAQs

Answers to common questions.

The moment a patient cancels, your optical practice management system notifies intelliOptix and the slot is marked available. A scoring engine ranks patients due a test or recall and texts the best matches an SMS offer. The first to reply YES locks the slot, and a background worker confirms the booking — all automatically, with no front-desk effort.

Yes. intelliOptix connects to your PMS via a simple webhook, so cancellations flow in and confirmed bookings flow back out. Tell us which system you run on the demo and we'll confirm compatibility.

The claim is race-safe. Only the first valid YES wins — the slot locks to a temporary hold while it's confirmed, and everyone else automatically receives a polite text offering the next opening.

Security is built in: we follow UK GDPR with strong encryption and strict role-based access. Pricing is performance-based — nothing upfront, you simply pay from the revenue intelliOptix recovers by refilling cancellations.

Stop losing revenue to empty test rooms.

Every cancellation, refilled automatically — protecting your diary and your dispensing revenue.

Book Your Demo →